Senior Administrator – Financial Services
Salary
2884
Location
Cambridge
Job Type
Full Time
This position has now been filled. If you are looking for a job, let us help you find a similar job.
Our client is an award winning and established financial company who have a number of offices across the UK. Due to their success and growth, a rare opportunity has arisen in their Cambridge office for an experienced and senior Administrator to support the Regional Operations Manager and ensure the team of administrators within the office provide an efficient, effective and timely service to the advisers and their clients, complying with company and FCA regulations.
Working closely with the Regional Operations Manager on a daily basis, the Senior Administrator will provide support in a number of areas, including;
- Providing direct administration support to the advisers, when other team members are absent.
- Deal with day to day technical and process queries from administrators, advisers and clients and take appropriate action to ensure the queries are dealt with.
- Contribute to the development and implementation of TCF principles.
- Proactively deliver and promote excellent client services.
- Deliver training on company policies, processes and systems in line with company standards, to new starters.
- Deliver training to existing staff on any changes to company policy.
- Organise refresher training courses following department audits.
- Provide technical support and guidance where appropriate and referring any issues to the Regional Operations Manager.